The 1st International Workshop on Social Service Computing (SSC)

December 5-8, 2011 in conjunction with





  Nowadays, a good number of applications exhibit social elements reported in people’s daily life. The objective of these applications is to link users together to facilitate interactions and make them richer and more productive. Social computing introduces a new dimension to the Web that goes beyond connecting HTML pages. Indeed, social applications based on weblogs, social networks, wikis, etc. have reinforced the role of the Web as an inevitable communication means. Among all these applications social networks are those that have attracted the attention of academia and industry communities. For instance, a social network platform like Facebook is being seen as a serious rival to some well established players in the Web business such as Google. This major shift in developing Web applications permits to accommodate users’ needs and requirements better, but raises major challenges in an environment that has become increasingly complex, less structured, and more hostile considering the great mass of knowledge generally hidden from users.

Despite the growing interest in integrating social computing with focus on social networks into Web applications, agility and competitiveness remain a challenge for modern enterprises to compete and respond quickly to market and business changes. Web applications are required to be interoperable. Web Services (WSs), which implement the Service Oriented Architecture (SOA) principles, seem recently to be the technology of choice to develop interoperable applications that can cross organization boundaries. There is a kind of synergy between social computing and service computing. Social computing reflects relationships that people daily experience like friendship and dislike on social networks. Service computing allows developing applications as per the basic principle of “I offer services that somebody else may need” and “I require services that somebody else may offer”. The format of the workshop in terms of number of sessions, types of papers (long or short), keynote speakers, and last but not least panel discussions will be set upon completing paper review and author notification. The workshop format will be designed to foster discussion and developing action outcomes on key issues relating to social computing research relating to service computing.


This workshop aims at gathering researchers from the fields of social computing and service computing to think about the obstacles that hurdle the leveraging of social sciences and techniques for application to services. We target researchers from both industry and academia to join forces in this new area. We intend to discuss the recent and significant developments in the general area of Social Web Services and to promote cross-fertilization of techniques. In particular, we hope to identify techniques from social computing that will have the greatest impact on making Web services take into account their previous experiences to build networks of contacts. Another aim of the workshop is to identify important directions for the social community to focus on that may be adopted by the wider service community.


  • Social networks analysis and mining for Web services discovery
  • Group interaction and collaboration for Web services composition
  • Social networks for Web services privacy and security
  • Business opportunities for Social Web services
  • Impact of social interactions on services infrastructures and QoS
  • Social relationship between Web services
  • Social behavior and Web service transaction
  • Evolution of Web services in social-like environments
  • Social Web services and robustness
  • Reputation and social Web services
  • Recommendation and social Web services
  • Social tagging application for Web services
  • User generated services (UGS), Mashups, and mobile Mashups
  • Metrics and evaluation
  • Case studies


This workshop will be of particular interest to service computing researchers who are working in e-Business (a primary application area of WS), those interested in developing open systems, in tracking and developing standards, and of general interest to anyone using the social and service paradigms for software development. We also believe that the Workshop's topic area will be of significant interest to the wider IT community and expect industry participation.


  • Paper Submission dead-line: September 15th 2011
  • Author Notification: October 23th, 2011
  • Camera-Ready: November 7th 2011
  • Workshop venue: December, 5th 2011